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FAQs
RESORT AMENITIES
1. Does Grand Residences Riviera Cancun have a Concierge desk?
2. Does Grand Residences Riviera Cancun have a Kids Club?
3. What daily activities does Grand Residences Riviera Cancun offer?
4. Does the resort offer tennis courts and bikes?
5. Does Grand Residences Riviera Cancun have pools?
6. Are the pools heated in winter?
7. Is there a fitness center at Grand Residences Riviera Cancun?
8. Is there a spa at Grand Residences Riviera Cancun?
9. Is there a convenience store at Grand Residences Riviera Cancun?
10. Is it possible to preorder items from the convenience store before my trip?
11. Are there restaurants onsite?
12. Do I have to make a reservation for dinner?
13. What is the dress code for dinner?
14. Are there theme dining experiences during the week?
15. Do the restaurants offer vegetarian and vegan menus?
16. A member of my family with a food allergy will be staying with us, who can I inform?
17. I would like to explore the area during my stay, how can I book day trips?
18. Can I rent a car at Grand Residences Riviera Cancun?
19. Does Grand Residences Riviera Cancun have a business center?
20. Can you host a wedding at Grand Residences Riviera Cancun?
21. Where can I play golf in Cancun and the Riviera Maya and what are the rates?
22. How can I arrange transportation to Cancun and Playa del Carmen?
MY STAY
1. What time is check-in and check-out at Grand Residences Riviera Cancun?
2. Which credit cards do you accept?
3. How can I pay my bill?
4. Where can I change money?
5. Does Grand Residences offer an All-inclusive package?
6. Where is Grand Residences Riviera Cancun?
7. How can I contact Grand Residences Riviera Cancun?
8. Can I drink the water at the resort?
9. Does the resort offer Wi-Fi?
10. Is there daily Housekeeping service?
11. Is there a guest laundry at the resort?
12. How do I go about requesting a crib, cot or high chair for my villa?
13. I am going to need a wheelchair during my stay, how can I get one?
14. Is a babysitting service available at Grand Residences?
15. Are pets allowed at Grand Residences Riviera Cancun?
16. Can I bring my service dog with me to Grand Residences Riviera Cancun?
17. Is smoking permitted at Grand Residences?
18. Does Grand Residences Riviera Cancun offer parking?
19. Where can I see a resort map?
20. What is the standard tipping practice?
21. How can I call a taxi?
GENERAL INFORMATION
1. What languages do people speak in the Mexican Caribbean?
2. What is the weather like in Cancun and the Riviera Maya?
3. What clothes should I bring?
4. What is the power voltage in Mexico?
5. How can I get information about church services during my stay?
FAQs