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Owners Area Everything is included with our
All in Grand Experience
Our excellent All In Grand Experience includes many services, activities, and amenities to enjoy on your luxury vacation in Puerto Morelos All Inclusive. From relaxing on the white sand beach or by the infinity pool with a pool concierge to serve you your favorite cocktail and fun activities for the whole family to gourmet a la carte dining and premium drinks in our restaurants or room service.
At Grand Residences Riviera Cancun, we take care of everything to ensure you have the best all inclusive vacation ever!
Theme nights
Every night is magical at Riviera Maya luxury resort. Try classic dishes during Italian or French night, enjoy a poolside BBQ or the catch of the day. Whatever you are in the mood for, there’s an endless variety of gourmet dishes to tempt you. Enjoy our All Grand Experience plan
Enjoy our All in Grand Experience plan
Endless flavors to tempt your taste buds
No matter what your dining preferences are, we have the dish for you. International favorites, traditional Mexican cuisine, Mediterranean recipes, fresh seafood, prime steaks and more. Our menus all include vegetarian, vegan and gluten-free options.
Mixology with the best of our premium drinks
How about a refreshing drink in Puerto Morelos All Inclusive resort, a cocktail on the beach or a glass of wine with your delicious beef? See the variety of premium drinks included in the All In Grand Experience plan.
Unforgettable moments
How about a mixology or cooking class during your stay? Enjoy afternoon tea on the terrace with the family. Make reservations with your Concierge.
All-in Grand Rules & Regulations
- Reservations are required for dining at El Faro Grill, Flor de Canela, for theme nights, mixology, cooking classes and afternoon tea.
- The All-In Grand package may only be used at Grand Residences dining venues. A credit card is required for meals and drinks in restaurants and bars when visiting The Royal Sands, The Royal Cancun or The Royal Haciendas, or at Hacienda Sisal and Gran Salón Hacienda Sisal in Cancun.
- Some items are not included in the All-in Grand package but are available at additional cost, such as premium steaks – tomahawk, cowboy and T-bone, Halal and Kosher food, the Protein Menu available through Room Service, some premium liquors, and wines on the premium wine list.
- Guests bringing their own wine or food items for a special chef’s dinner.
- Tequila Tasting, Wine Tasting, Wine Pairing Dinners, Romantic Dinners and Chef in Suite Dinners are not included in the All-in Grand package. Reservations are required and additional charges apply.
- Thanksgiving, Christmas and New Year’s Eve dinners at Grand Residences restaurants are included in the All-in Grand package.
- Alcoholic beverages and house wine are served by the glass and are included in restaurants, bars and when ordering Room Service.
- For reasons of safety, management and staff reserve the right to stop serving alcoholic beverages to guests who are visibly impaired.
- Alcoholic beverages will not be served to minors under the age of 18. Official ID will be requested.
- The Room Service Menu is available 24 hours and is in the Guest Service Directory in your room
- Guests will only be able to order Room Service to their own room and it will be available for the number of guests registered therein.
- Alcoholic drinks ordered through Room Service will be served by the glass and with food. An additional charge will be levied for bottles of liquor ordered to the room.
- Food and beverage menus in participating restaurants and bars are subject to change without prior notice.
- The All-in Grand package may not be applied with other promotions and discounts.
Frequently Asked Questions
The All-in Grand package offers gourmet dining at Grand Residences in El Faro Grill and Flor de Canela restaurants, casual lunches at Heaven Beach Bar and Grill, the Lobby All Day Café, signature mixology, top shelf liquors, a selection of wines, non-alcoholic beverages, theme nights, 24-hour Room Service, minibar replenished daily.
No, the All-in Grand package is exclusive to Grand Residences. The REFINE All-inclusive package available at The Royal Cancun, The Royal Sands and The Royal Haciendas is a different product with different pricing and offerings, liquor brands and more. REFINE surcharges apply for some menu items such as lobster and prime steaks at restaurants at The Royal Sands, The Royal Cancun, The Royal Haciendas and Hacienda Sisal. These are not covered by the All-in Grand package. If you are planning to visit the three resorts, or to dine at Hacienda Sisal or Gran Salon Hacienda Sisal, please take your credit card to cover meals and drinks.
Call 1 800 791 4419 US/Canada Toll Free or 1 800 0085 252 Mexico Toll Free for additional information. You can also ask at the Front Desk upon arrival at Grand Residences.
You can book the All-in Grand package before you travel by calling 1 800 791 4419 US/Canada Toll Free, 1 800 0085 252 Mexico Toll Free. The package is also available from the Front Desk upon arrival at Grand Residences.
All-in Grand package hours are from 11 a.m. until 4 p.m. the next day.
Tomahawk, cowboy and T-bone premium steaks, the Protein menu available through Room Service, Halal and Kosher food are not included in the All-in Grand package and additional charges apply, subject to availability. Certain liquor brands are not included in the All-in Grand package, such as wines on the premium wine list.
Thanksgiving, Christmas and New Year’s Eve dinners at Grand Residences are included in the All-in Grand package.
Theme nights such as the BBQ, Italian Night, Taco Tuesday, Seafood Night and French Night and other dining experiences such as Afternoon Tea, Beach Bonfire, cooking and mixology classes are included in the All-in Grand package. Reservations are required.
Tequila Tasting, Wine Tasting and Wine Pairing Experiences, romantic dinners and Chef’s dinners and other private catering services are not included in the All-in Grand package. They can be booked subject to availability and at an additional cost.
Hacienda Sisal, Club Bistro and Veranda del Mar at The Royal Sands, La Trattoria at The Royal Cancun, Dinner Shows at Gran Salon Hacienda Sisal in Cancun, and Los Murales and Kinoko at The Royal Haciendas are not covered by your All-In Grand package. A credit card will be required for meals and drinks. Reservations are required and are subject to availability. A No Show charge applies for reservations that are not used.
Thank you for your interest in the Grand Residences All-in Grand package. If you are a Grand Residences owner or member, please log in here to read specific owner information relating to the package.
